Contact & FAQ
1. WHAT IS INCLUDED IN THE RENT?
High-speed internet, water, sewer, pest control, and on-site maintenance are included. There is an electric allowance of $35 per resident. All apartments are fully furnished.
2. WHAT DOES THE CONSERVATION FEE COVER?
The Conservation Fee is a small recurring monthly charge that helps ensure all appliances and certain utilities are running as efficiently as possible to keep the monthly cost at a minimum. This also ensures the property can address energy efficiency improvements over time as well as important conservation efforts. This also includes battery replacements for specific systems in apartment units, LED light bulbs for apartments and common areas and scheduled AC filter replacements.
3. IS THE COMMUNITY PET FRIENDLY?
The Hudson is pet-friendly. Dogs, cats, and fish are welcome here! Pet fees, dog breeds, and weight restrictions are outlined in the Lease Agreement. You must register your pet with the Leasing Office, pay any applicable fees, and complete the required documents. All other pets are prohibited.
4. HOW CLOSE IS THE COMMUNITY TO CAMPUS?
Our community is located less than a mile away and is walking distance from the Georgia Southern University campus. We are less than 3 miles away from Ogeechee Technical College, and only minutes away from East Georgia State College.
5. IS THERE PARKING AVAILABLE?
Yes, The Hudson has ample parking available for residents and guests. All resident vehicles must be registered with the office and display the current year's parking decal. Guests are permitted to park in designated guest parking areas.
6. WHEN IS RENT DUE/HOW DO I PAY RENT?
Rent is due on the 1st of every month; however, there is a grace period until the 3rd. On the 4th, rent is considered late and subject to a fine. For your convenience, you can pay online via the property’s website using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks, or money orders.
7. DO I SIGN MY OWN LEASE OR WITH ROOMMATES?
Each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.
8. WHAT IF MY ROOMMATES DON'T GET ALONG OR I HAVE ISSUES WITH MY ROOMMATES?
Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, dependent on availability (a transfer fee may apply).
9. WHAT IF I HAVE A MAINTENANCE ISSUE OR NEED IN MY APARTMENT?
Non-emergency service requests (choose whichever option works best for you):
- Submit a Service Request online using ResidentPortal. Follow the prompts to complete the service request.
- Call the office and speak with a Hudson team member, or leave a message if the office is closed.
For emergency situations (water leaks, toilet back-ups, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks, and fire)::
- Call the leasing office. We have someone available 24/7.
10. WHAT FURNITURE IS PROVIDED AND WHAT IS INCLUDED IN THE KITCHEN?
All apartments at The Hudson come fully furnished. The living room will have a sofa, chair, coffee table, end table, entertainment center, breakfast bar with barstools, and/or a dining table with seating. Bedrooms have a full XL-sized bed, desk, stackable dresser, and nightstand. Kitchens are fully equipped with a refrigerator (with ice-makers), stove, dishwasher, disposal, microwave, and in-unit full-size washer and dryer.
11. HOW DO I RECIEVE MAIL AND PACKAGES?
Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office.
Packages - Packages will be delivered to the Amazon Hub and can be retrieved 24/7 with your unique pickup code. If the lockers are full or any oversized packages are delivered, they will be available for pickup in the office during business hours with proper ID. Provided the resident ops in for resident notifications, they will receive an email and/or text each time a package has been delivered (please contact our office for additional details).
12. WHAT DO I NEED TO BRING TO MY APARTMENT?
We recommend that you contact your roommates prior to moving in to coordinate the common area items such as dishes, utensils, cookware, televisions, trash cans, etc. For your own bedroom and personal space, you will need to bring your personal bed and bath items, including linens, pillows, curtains, shower curtains with hooks, bath mats, towels, and whatever else will help create your home away from home. The Hudson team is a great resource for planning your move – don't hesitate to call them with questions or to feel reassured about what you've already prepared.
13. IS THERE INSURANCE COVERAGE IN THE EVENT OF FIRE, THEFT, OR NATURAL CAUSES? DOES MY LEASE PROVIDE COVERAGE FOR MY BELONGINGS?
Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.